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Payoneer in 2021?

Love it or loathe it, we all need it. This is a forum to discuss all aspects of money matters in Cambodia including banks, exchange rates, ATMs, insurance policies and savings products.
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Orichá
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Payoneer in 2021?

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Post by Orichá » Sat Mar 06, 2021 10:54 pm

I have a Payoneer account. But I do not have a Payoneer card. But, it looks as if I may be forced to order one soon, if they will even issue one...

At present, I would prefer to link my existing Payoneer account directly to my U.S. dollars account in Cambodia. This is supposed to be quite simple. Last year I had no trouble linking my Canadian bank account in Alberta. However, right now, Payoneer is making it very difficult to "verify" my Cambodian U.S. dollars bank account because I don't have a utility bill with a street address, and they rejected the closest thing to a local I.d., my driver's license, which of course, shows a completely illegible address written in microscopic Khmer script. They even rejected my Canadian Passport and a account bank statement that shows an address and the U.S dollar denomination.... the fact is, I just don't have a street address, and I suppose this is the reason that they have rejected my account linkage several times over....

So, am losing patience with Payoneer's semi-automatic "verification system." It keeps asking for the same thing over and over and over again. I really need this linkage to collect money from a new salary...

Payoneer really seems to reject documents for no reason, and there is no way one can go into a live-chat with them or explain that one does not have a numbered street address in Cambodia, which only exits in bigger cities and some towns.

€¥£%¢€¥£%¢€¥£%¢€¥£%¢€¥£%¢€¥£%¢

Does anyone have any current knowledge about the fees for using the Payoneer card now in 2021 to make withdrawals at ATMs in Cambodia? And also, does anyone have experience of direct account deposits into a U.S. dollar account here in Cambodia from your Payoneer account? How much do they charge for direct deposit transfers into local accounts vs. ATM withdrawals?

Personally, I think that they are refusing to link my Cambodian U.S. dollars bank account on purpose so that I am forced to order the Payoneer card: then, they can make more money from me by charging higher fees to use the card than direct deposit transfers into my local account. If they refuse to link my local account or issue the card, I will have to double transfer from Payoneer to Canada to here via Swift... thus limiting me to transferring larger sums, having to wait a few months each time to accumulate enough to make it worth it each time. Motherfuckers. Shitty Singapore nazis.....

Any suggestions, a Sangkat statement of residence? If anyone has a linked local account with Payoneer, what worked for you?
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Re: Payoneer in 2021?

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Post by Hot_Pink_Urinal_Mint » Sat Mar 06, 2021 11:12 pm

I had a similar problem a couple of months ago. Their customer service is non existent and as a result I lodged a complaint with Better Business Bureau. I was assigned a customer service case manager and the problem was solved.

My real estate agent had to "create" a lease using their business address and provide me a copy of their electric bill which had a street address, as I live in the sticks.

Yes, you're going to need to get a MasterCard as after the wirecard fiasco they're now under EU banking regulations.
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Re: Payoneer in 2021?

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Post by Orichá » Sat Mar 06, 2021 11:44 pm

Hot_Pink_Urinal_Mint wrote: ↑
Sat Mar 06, 2021 11:12 pm
I had a similar problem a couple of months ago. Their customer service is non existent and as a result I lodged a complaint with Better Business Bureau. I was assigned a customer service case manager and the problem was solved.

My real estate agent had to "create" a lease using their business address and provide me a copy of their electric bill which had a street address, as I live in the sticks.

Yes, you're going to need to get a MasterCard as after the wirecard fiasco they're now under EU banking regulations.
I am sorry, your information is incomplete. You lodged a complaint with the better business bureau in Singapore, (their Asian hub)or... where?

Their is no customer service, deliberately, so peons everywhere will be forced also to order the awful card... unless they reject applications for that, tooooo....

It appears to be a Payoneer card and a Mastercard simultaneously. But obviously, they will charge more to withdraw from an ATM than a direct account to account transfer...

https://blog.payoneer.com/news/payoneer ... rd-issuer/
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Re: Payoneer in 2021?

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Post by Orichá » Thu Mar 18, 2021 7:49 pm

Hallelujah... unbelievable...

after about 8 attempts, finally got my local u.s.$ acc. linked to payoneer... (of course who knows how much they will charge actually to do the transfer deposit on my salary..... )

So happy... Only now have to get a laptop to backup the pc, because if the power goes down, so does the job...
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